If your Xbox One controller (wireless or wired) doesn’t work on your PC, you can’t play games successfully. This is very frustrating. There are several reasons causing this problem. But don’t worry. You can fix the problem quickly by using the methods in this post.

There are four methods to fix the problem. You may not have to try them all. Just work your way down at the top of list until you find the one that works for you.

Note: Method 1 and Method 2 only works for wired Xbox One Controller. If you’re using a wireless controller, please skip and move to other methods.

Method 1: Unplug the Controller then Replug it (Wired Only)

Try to unplug and replug the controller to the computer. This simple method should be the first method you can try, as it always work like a charm.

Now let the driver install. The controllers and your wireless receiver should work as expected without any problems. Tip: If the drivers are failing to install despite doing everything, you can uninstall the currently installed driver and install the latest one. Right-click on the device and select “Uninstall driver”. If you are Searching for the How to Connect Xbox One Controller to PC, then today just Read & Check out this Guiding Article. So that you can get to know that how to do it easily and quickly.

Method 2: Use a Different USB Cable (Wired Only)

If you’re using a wired controller, a broken USB cable can be the cause. Try a cable with no problem and check to see if the problem is resolved.

Method 3: Update the Xbox One Controller Driver

If the Xbox One Controller driver is missing or corrupted, the controller cannot work properly on your PC. So you can try to update the controller driver. There are two methods to update the driver. This method is update the driver manually via Device Manager. If you don’t time, patience or computer skills to update the driver manually, you can do it automatically with Driver Easy (move to Method 4).

Follow these steps to update the driver via Device Manager.

1) On your keyboard, press theWin+R(Windows key and R key) at the same time to invoke the run box.

2) Typedevmgmt.mscand pressEnteron your keyboard. This is to open Device Manager.

3) Expand Microsoft Xbox One Controller. Right-click on it and click Update Driver Software.

4) Select Search automatically for updated driver software. Then Windows will install the new driver.

If the issue persists, follow steps below to update the driver again:

1) In Device Manager, right-click on Microsoft Xbox One Controller and click Update Driver Software.

2) Click Browse my computer for driver software.

3) Click Let me pick from a list of device drivers on my computer.

4) Select Microsoft Xbox One Controller then click Next button.

Method 4: Update the Driver Using Driver Easy

The steps above may resolve the problem, but if they don’t, try to use Driver Easy to automatically update the drivers.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

1)Downloadand install Driver Easy.

2) Run Driver Easy and clickScan Now. Driver Easy will then scan your computer and detect any problem drivers.

3) Click theUpdate button next to a flagged Xbox driver to automatically download and install the correct version of this driver (you can do this with the FREE version).

Or clickUpdate All to automatically download and install the correct version ofallthe drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

Hope you can solve the Xbox One controller not working issue with methods above. If you have any questions, please feel free to comment below. We’d love to hear of any ideas and suggestions.

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Note: This article was updated on 2020-12-15 and previously published under WIKI_Q210794

December 2020 Update:

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Xbox One Controller Driver Failed To Install Code 28